Data Protection

66bet Privacy Policy

Protecting your personal data is our top priority. We are fully transparent about what information we collect, how we use it, and how we keep it secure.

Last updated: January 2026
256-bit SSL Encryption
0% Sale of Data to Third Parties
24/7 Support & Security Monitoring
GDPR Compliance & International Standards
1 Introduction

66bet is a trusted online betting and gaming platform in Bangladesh. We believe that protecting our users' personal information is not just a legal obligation — it is a core ethical commitment. This Privacy Policy explains how 66bet collects your data, how it is used, who it may be shared with, and how you can maintain control over your own information.

This policy applies to all 66bet services — including the website, mobile app, Live Casino, Sports Betting, slots, bingo, and all other sections. By registering on the site or using our services, you are deemed to have agreed to this Privacy Policy.

Please note: This Privacy Policy may be updated periodically. You will be notified by email or on the platform if any significant changes are made.

2 What Information We Collect

66bet only collects information necessary to provide its services. No unnecessary data is requested. See the table below for full details:

Type of Data Example Mandatory?
Identity Information Name, Date of Birth, National ID Number Yes
Contact Information Mobile number, email address Yes
Financial Information BKash/Nagad/Rocket Number, Transaction History Yes
Device & Technical Information IP address, browser type, device model Automatic
Gaming History Bets, Wins & Losses, Game Type, Session Duration Automatic
Communication Log Support chat, complaints, email Where Applicable
3 How Information Is Collected

66bet collects information through several methods, as described below:

  • Direct payment: Information you provide directly when registering, logging in, completing verification forms, or contacting support.
  • Automatic collection: Device and usage data collected via cookies, log files, and tracking technologies while you use the site.
  • Payment Provider: Transaction confirmation details from mobile banking services during deposits and withdrawals.
  • Verification authority: Information received from third-party KYC services for identity verification.
  • Public Sources: Publicly available information used for fraud prevention (in limited cases).

Security Guaranteed: All data is collected over secure HTTPS connections. A padlock icon in your browser confirms the connection is secure.

4 Purpose of Data Use

66bet uses your information only for specific, legitimate purposes. Your data is never used beyond those purposes:

  • Account creation, verification, and management
  • Processing Deposits, Withdrawals & Other Financial Transactions
  • Bonuses, Promotions & Rewards
  • Preventing Fraud, Money Laundering & Unlawful Activity
  • Customer Service & Support
  • Improving Platform Security & Performance
  • Meeting legal and regulatory obligations
  • Responsible Gaming Monitoring & Support
  • Informing You of Relevant Offers & Updates (With Your Consent)

Marketing communications: You can opt out of promotional emails and SMS at any time through your account settings.

5 Data Sharing & Disclosure

66bet never sells your personal information. However, limited data may be shared with trusted parties in certain circumstances:

  • Payment Provider: To confirm transactions with payment partners including bKash, Nagad, and Rocket.
  • KYC & Verification Agencies: Regulated third parties for identity verification.
  • Law Enforcement Agencies: Relevant data upon receipt of a court order or government directive.
  • Technology Partners: Server or cybersecurity partners responsible for site operations.
  • Auditors & Licensing Authorities: For regular compliance verification.

All third parties are bound by strict confidentiality agreements and are only given data for specific, defined purposes.

6 Data Security Measures

66bet follows industry-leading technology and processes to keep your data safe. Our security measures include:

  • All data transmissions are secured with 256-bit SSL/TLS encryption
  • Sensitive data stored in the database is encrypted
  • Passwords are secured with bcrypt hashing and are never stored in plain text
  • Two-Factor Authentication (2FA) Available
  • 24/7 cybersecurity monitoring and suspicious activity detection
  • Regular Third-Party Security Audits
  • Restricted staff access — only authorized personnel can view your data

Your Role: Your cooperation is essential to keeping your account secure. Use a strong password, never share it with anyone, and report anything suspicious to us immediately.

7 Cookies & Tracking Technologies

The 66bet website uses cookies to enhance your browsing experience. Cookies are small data files stored on your device. The types of cookies we use:

  • Essential Cookies: For login sessions and site security — the site cannot function without these.
  • Performance Cookies: To understand which sections of the site are used most.
  • Functionality Cookies: To remember your preferred language and settings.
  • Analytics Cookies: For anonymous analysis of user behavior on the site.

You can manage or delete cookies through your browser settings, though doing so may limit certain features.

8 Your Data Rights

As a 66bet user, you have important rights over your own data. These are outlined in detail below:

Right to Access Your Data

You can request to see all the information we hold about you.

Right to Rectification

You may request corrections to any inaccurate or outdated information.

Right to Erasure

You may request the deletion of your data under certain circumstances.

Right to Object to Processing

You can object to your data being used for specific purposes, particularly for marketing.

Right to Data Portability

You can request your data in a portable format (such as CSV).

Right to Restrict Processing

In certain circumstances, you can request that the use of your data be temporarily restricted.

To exercise any of these rights [email protected] Email us at the address provided. We typically respond within 30 days.

9 Data Retention Period

66bet does not retain any data beyond what is necessary. General guidelines are as follows:

  • Account Information: For the duration the account is active and up to 5 years after closure.
  • Financial Transaction Records: Up to 7 years, as required by law.
  • KYC Verification Documents: 5 years after account closure.
  • Support communication log: Up to 3 years.
  • Cookies & Session Data: At the end of a session or after a maximum of 1 year.

Once the retention period expires, data is securely deleted or anonymized.

10 Child & Minor Protection

66bet's services are intended exclusively for users aged 18 and above. We do not knowingly collect any data from minors.

For Parents: If you discover that your child has registered by mistake, please contact us immediately [email protected]to reach us. We will immediately close that account and erase all associated data.

Age is verified at the time of registration. Additional identity verification may be requested in cases of suspicion. To learn more about responsible gaming, visit our Responsible Gaming View Page.

11 Policy Changes

66bet may update this Privacy Policy as needed. How we notify you depends on the nature of the change:

  • Minor Changes: The "Last Updated" date at the top of the page will be changed.
  • Major Changes: A notification will be sent to your registered email, and consent will be requested at the time of login.
  • Regulatory Changes: You will be notified separately if changes are required due to new regulatory requirements.

Continued use of our services after an update is considered acceptance of the revised policy. We recommend reviewing this page regularly.

12 Contact & Complaints

For any questions, complaints, or requests to exercise your data rights regarding our Privacy Policy, please get in touch with us. Our dedicated Privacy Team handles every request promptly and with care.

  • Email: [email protected]
  • Response time: Typically within 7 business days; up to 30 days for complex matters.
  • Live Support: By logging into the site and using the live chat.

If You Are Not Satisfied: If you are not satisfied with our response, you have the right to lodge a complaint with the relevant regulatory authority.

Why 66bet Trusted

Key features of our privacy protection at a glance

End-to-End Encryption

Every transaction and piece of data is protected with bank-grade 256-bit SSL encryption. No hacker or third party can access it.

KYC Verification System

Fraud and fake accounts are prevented through a robust identity verification process. Your account stays protected at all times.

Your Data Is Never Sold

66bet never sells your personal information to third parties. Your data is used solely to improve our services.

GDPR-Compliant Policy

Our Privacy Policy is built in accordance with GDPR, the international standard for data protection. Your information is safeguarded to global standards.

Data Under Your Control

View, edit, or delete your data — it's all in your hands. Contact support at any time to stay in control of your personal information.

Marketing Opt-Out

If you no longer wish to receive promotional messages, you can opt out at any time through your settings. We respect your preferences.

General FAQ

Frequently Asked Questions About the Privacy Policy

Never, under any circumstances. 66bet never views or stores your bKash, Nagad, or Rocket PIN. All transactions are completed through each payment partner's own secure gateway. We only receive transaction confirmation notifications.

Some technical services (such as server hosting or cybersecurity) may be operated through international partners. In all cases, strict data protection agreements are in place and the security of your information is fully ensured.

After account closure, certain data must be retained for a specified period due to legal obligations — for example, financial records are kept for 7 years. After that period, all data is permanently deleted. Marketing data is removed immediately upon closure.

Yes. Send an email to [email protected] with the subject line "Data Access Request" and we will provide a copy of all data held about you within 30 days. This is your legal right.

Yes. If there is an unusual login attempt or a sign-in from a new device, an alert will be sent to your registered mobile number or email. Keeping 2FA enabled adds an extra layer of protection.

Yes, but only to support responsible gaming. If unusual gaming patterns are detected, our system will automatically alert you or our support team will reach out. Your wellbeing matters to us.
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